The "e-Bill-of-Lading" is the latest addition to AppFinity Software's ever-expanding menu of online and electronic solutions.
"eBOL" is an integrated solution that incorporates a "touch-screen" hand-held device to display a standard Bill-of-Lading and capture the receiver's signature. This electronic document could then be saved in the company's accounting system for future hard-copy printing or sent via electronic transmittal as an email attachment or a fax.
Now, you can take full advantage of a customer-friendly paperless solution that will dramatically increase your customer service productivity and improve the success of collection calls as a response to "we cannot find proof of delivery."
With AppFinity's eBOL on-board, when customers' delivery trucks are loaded with its products, the driver simply signs the displayed BOL form on the touch-screen of the PC Tablet. Thus, instead of the cumbersome and often frustrating process of storing, searching and faxing a hard-copy BOL, the customer service staff only needs to ask whether the customer would like to receive the signed eBOL document by email or fax. That's it! The eBOL is stored in the system and is attached to the customer's sales order for quick and easy access in the future.
Click here to download the e-Bill-of-Lading fact sheet.